Competency model
What does a "good employee" mean in your organisation?
Two managers evaluate the same employee – to one, they are excellent; to the other, average, because each understands what makes a “good employee” differently. Without a clear consensus, it is difficult to consistently select, evaluate, and develop talent.
A well-functioning competency model provides a shared reference point: it describes what required behavior looks like at different levels. This enables both managers to evaluate against the same criteria, while the employee understands what is expected of them and why they were evaluated a certain way.
We build competency models tailored to your organisational strategy and daily operations. Clear behavioral examples help managers and employees speak the same language regarding expectations.
What do you gain?
- A competency model tailored to your roles and levels, written in your organisation's language
- Behavioral examples recognised by both managers and employees
- A shared foundation for recruitment, assessment, development, career, and compensation decisions
- We can build a model for the entire organisation, a specific job family (e.g., managers), or update an existing one
How We Work
Every organisation is unique, which is why creating each competency model is a tailored process.
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We get to know the organisation and talk with managers and employees to understand what is truly needed on the job
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We describe competencies and their different levels in clear, practical language
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Together, we test whether the model reflects real work and refine it accordingly
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We help apply the model to recruitment, performance evaluation, and development